All products are usually delivered within 2-3 weeks of the purchase date. If you are within the 30 day money back guarantee and would like to return your purchase, please email firstname.lastname@example.org for an RA# and instructions on how to return the product. Please put the RA# on the outside of the box, or on the actual shipping label. We suggest that you get a tracking number for your return shipment so that you can verify that the product was returned. In order to issue the refund, we will need verification that the product was sent back (tracking number) or the actual product. If there is no tracking information to verify the return or we do not receive the returned product, we cannot issue a refund.
Sales tax will be charged on your order for delivery within Mississippi and Illinois
Golfers Insider offers a 30-day money back guarantee! If any Golfers Insider product does not improve your game, Golfers Insider will exchange or refund the product purchase price for items purchased through our call center or website within 30 days of product receipt. The customer will pay for freight on all non-defective merchandise. All returns are subject to a restocking fee of $19.95.
On any returns that included custom work, the price of the customization cannot be refunded.
If you choose to return your purchase, you MUST include a copy of your original receipt with your return, or a note that includes your invoice number, name, address, phone number, and email address. Please also let us know your reason for the return. Your account will be credited for the price of the club(s) you ordered. Once we process your return it will take 7-10 business days for the funds to show in your account, depending on your bank.
FedEx ground shipping will be covered by Golfers Insider on warranty and defective returns only. Customers are responsible for shipping all returned merchandise back to Golfers Insider. Customers are requested to appropriately pack the returned items in the original box and use adequate packing material. All returns must be shipped freight prepaid. We strongly suggest that when returning any Golfers Insider product, you get delivery confirmation so that you can have evidence of delivery.
Golfers Insider will not accept returns on items where the customer induced dings, chips, tire marks, deep scratches, unusual rusting or excessively bent shafts. Should we receive returns that are damaged as previously described, the customer will be responsible for shipping costs to return the incomplete return.